What is a PBX business telephone system?
One of the most critical decisions of an office move is what business telephone system to select for maximum usability and cost efficiency. It’s always a good idea to reevaluate your phone system choices and determine what option will work best for your company as you move forward in the office move.
PBX stands for Private Branch Exchange, and it is typically one of two options that a business owner or move coordinator will encounter during office relocation or the purchase of a new business telephone system. Unlike a VoIP (Voice over Internet Protocol) phone system, a PBX system features a centralized private switch located in your office. This allows for business telephone calls to be placed within a private office network. Outgoing calls may be made by first entering a code to switch to an external line. There may be a code for placing local calls, a code for long-distance calls within the country, and a code for international calls.
Often, business owners select VoIP phone systems over PBX during their office move because they operate off of an internet connection rather than a physical landline. This option may allow for more flexibility in the business telephone system, as an internal switch is not required to place calls. The benefits of a VoIP system sometimes come with a loss of quality, however. Many business owners find that PBX phone systems consistently offer better call clarity and stability.
The pricing of a PBX business telephone system is another factor to consider as you make your selection during the office move. PBX typically has a high upfront cost, as business owners must purchase and install the business telephone system themselves after their office move. This initial cost of PBX, in addition to monthly usage and long distance fees, may seem prohibitive at first. The typical VoIP call system is provided and maintained by the business telephone service provider, but the monthly fees for usage are often considerably higher. For business owners evaluating their long-term business telephone usage, a PBX system often makes a lot of sense for keeping costs down in the long run.